STUDIO CANCELLATION POLICIES

The Pilates Point Studio recognizes that your time is precious and that certain circumstances may occur that will force you to cancel your class. We know your time is valuable, and ours is too. Out of respect for our staff and our other clients, we have set these policies to help our business and clientele thrive as a whole.

GROUP FITNESS CLASS CANCELLATION POLICY 

 We ask that you give us at least 4 hours notice if you need to cancel a group class reservation.

Class pack users will have 1 class deducted for a late cancels/no shows. Unlimited members will be charged $10 to their card on file for late cancels/no shows.

PILATES EQUIPMENT & PRIVATE YOGA CANCELLATION POLICY 

Cancellations must be made at least 12 hours in advance to avoid late cancellation fees. Students who do not cancel within 12 hours will be charged the full amount of their lesson.

WORKSHOP CANCELLATION POLICY

Our studio keeps class sizes small, and many of our workshops sell out. For this reason, we request that you cancel at least 12 hours before your scheduled event. This will allow us to offer your spot to another student.

Please note, we do not offer refunds for workshops. However, if you give us at least 12 hours notice of your need to cancel, we will credit your account toward another workshop to be used within 3 months. However, if you do not cancel with at least 12 hours notice, you will lose any payments you have already made.

All early cancellations must be done online on the MINDBODY app. 

If you have any difficulties, call 401-648-4333, email info@thepilatespointstudio.com or text 401-371-9097.